The EU-Commission proposes to revise the Directve as to doorstep selling, unfair contract terms, distant selling, as well as to the purchase of consumer goods and subsume it under a new directive. The main target of the Directive is the transition from minimum harmonisation of consumer contractual rights to a full harmonisation.

The Commission intends to screen the performance of certain product and service markets by way of a "Consumer Markets Scoreboard". The Commission assumes that citizens expect markets to deliver best possible outcomes in the interest of consumers which, at the same time, should be socially acceptable. Where, according to the Consumer Markets Scoreboard, "market malfunctions" are detected regulations or measures in the field of competition law or consumer policy are to be introduced. Alongside its Communication the Commission presented a first Consumer Markets Scoreboard containing the results of various consumer surveys and price research, yet without drawing any concrete conclusions.