Second Consumer Markets Scoreboard (Communication)

The consumer markets scoreboard serves to monitor the “performance“ of the internal market from the consumers’ perspective and to identify parts of it that “are not functioning well“. Moreover, consumer options for cross-border shopping within the EU are to be assessed and the general conditions for effective consumer protection in the single Member States be benchmarked.


The Consumer Markets Scoreboard reflects a fundamental lack of understanding of the way markets work. It contains contradictory statements based on inappropriate base data. Its evaluating conclusions are not substantiated and therefore can only be described as arbitrary. Should any future regulations be proposed on such a basis, the functioning of markets will be threatened.